Last updated: April 16, 2025
Phototager ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.phototager.com) or engage with our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.
We learn information about you when: You directly provide it to us. For example, we collect:
We collect details such as name and email address.
If you make a purchase, we use Stripe as our payment processor. We do not collect or store your credit card information directly. When you make a payment, you are directed to Stripe's secure payment processing system, and Stripe handles all aspects of the payment transaction.
We collect and retain the photos, documents or other files you send to us in connection with delivering our Services, including via email or chat.
We collect it automatically through our products and services. For instance, we collect:
When you visit our websites, our web servers log your Internet Protocol (IP) address and information about your device, including device identifiers, device type, operating system, browser, and other software including type, version, language, settings, and configuration.
Depending on your device and app settings, we collect geolocation data when you use our Services.
We log your activity on our website, including the URL of the website from which you came to our site, pages you viewed on our website, how long you spent on a page, access times, and other details about your use of and actions on our website. We also collect information about which web-elements or objects you interact with on our Service, metadata about your activity on the Service, changes in your user state, and the duration of your use of our Service.
Someone else tells us information about you. Third-party sources include, for example:
Third-party applications and services, including social networks you choose to connect with or interact with through our services.
Third parties that collect or provide data in connection with work they do on our behalf, for example companies that determine your device's location based on its IP address.
When we try and understand more about you based on information you've given to us. We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences"). For example, we infer your general geographic location based on your IP address.
We use each category of personal information about you:
We share information about you:
We use third-party service providers to help us operate our business and the Services or administer activities on our behalf. In particular, we use Stripe as our payment processor. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Please note that some of our Services include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal information to any of those third parties, or allow us to share personal information with them, that data is governed by their privacy statements.
Finally, we may share non-personal information in accordance with applicable law.
When you upload images or videos to Phototager:
By uploading content to our service, you grant us the limited license to process, store, and use your content solely for the purpose of providing our services to you.
We implement physical, business and technical security measures to safeguard your personal information. In the event of a security breach, we'll notify you so that you can take appropriate protective steps. We only keep your personal information for as long as is needed to do what we collected it for. After that, we destroy it unless required by law.
While we implement security measures to protect your uploaded content, we recommend using low-resolution images and deleting your content after processing as additional precautions to protect your work.
We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
As part of our normal operations, your information may be stored in computers in other countries outside of your home country. By giving us information, you consent to this kind of information transfer. Irrespective of where your information resides, we'll comply with applicable law and abide by our commitments herein.
We don't want your personal information if you're under 13. Do not provide it to us. If your child is under 13 and you believe your child has provided us with their personal information, please contact us to have such information removed.
Our services are powered by cloud providers and AI services located in various jurisdictions. Your personal data and uploaded content may be processed in countries where these services operate, including the United States. By using our service, you acknowledge that your data may be transferred to and processed in countries that may have different data protection rules than your country of residence. We ensure appropriate safeguards are in place for these transfers through standard contractual clauses and security measures.
Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period.
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.
We use the following types of cookies:
The following rights are granted under the European General Data Protection Regulation ("GDPR") and California Consumer Privacy Act ("CCPA"). Phototager applies these rights to all users of our products, regardless of your location:
Our lawful bases for collecting and processing personal information under the GDPR include:
Under the GDPR, EEA, UK, and Swiss users have additional rights:
When we are processing data on behalf of another party that is the "data controller," you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.
Under the CCPA, California residents have additional rights:
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your account.
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately at support@phototager.com. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
To exercise the rights described above or if you have a question or concern, please contact us at support@phototager.com and we will aim to address or resolve it. If we cannot, you have the right to lodge a complaint with your local data protection authority.
We may need to change this Privacy Statement and our notices from time to time. Any updates will be posted online with an effective date. Continued use of our services after the effective date of any changes constitutes acceptance of those changes.